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[mkdf_blockquote text="“The irony of being a good conversationalist is that talking isn’t the most important piece; listening is what makes you memorable.”" title_tag="h4" width="80"] It is a paradox, but the most important thing that makes you a good communicator is your listening skill, not your speaking skill. Even more paradoxical is that 98 percent of the population confidently rates their listening skills...

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We all crave being loved, cared for, appreciated and understood. 99% of what we do, think, say, fear, and desire can be, one way or another, linked back to our need for affiliation and approval. And this is not surprising, because without close satisfying relationships our life becomes lonely, boring and meaningless. Relationships, on the other hand, make it exciting,...

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I live right by the ocean. It’s nice. A refreshing sea breeze, rustling palm trees, the soothing rhythmic sound of the waves lulling you to sleep - that’s how I imagined life by the ocean. Boy, I was wrong… the non-stop drilling coming from the parking area, traffic noise and the hum of the neighbor’s air-conditioning at night seem to go...

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Even though the importance of non-verbal communication has grown rapidly over the last few decades and it is now widely used in media, business, interpersonal relationships, education and politics many people still pay little attention to non-verbal messages and body signals, concentrating mostly on words.Even though the importance of non-verbal communication has grown rapidly over the last few decades and it is now widely used in media, business, interpersonal relationships, education and politics many people still pay little attention to non-verbal messages and body signals, concentrating mostly on words.

It is one of the biggest misconceptions to think that what is being said is more important than how it is being said. In reality only 7% of information is sent through words, the remaining 93% of communication is non-verbal. If you fail to read and de-code non-verbal messages you set yourself up for constant misunderstandings and various communication problems.

I am sure that you have heard the expression, “Their actions speak louder than words” before. This is very true, because:

  • In many situations people tend to hide their feelings behind carefully chosen words. A non-verbal message is a subconscious response of the body. Therefore, it can not be easily controlled and is likely to be more genuine.
  • As words have limitations, non-verbal communication is more effective in situations where a person has to explain shapes, directions, inner feelings and personalities.
  • Non-verbal signals serve to make the message more powerful and convincing. Try to convince or motivate another person into doing a certain task while keeping your face expression, gestures and tone of voice unanimated. No matter what you say, you will not be able to sound convincing, or motivating.
  • If a message is too emotional or too complex a separate non-verbal communication channel is needed to transmit this message correctly.
  • Non-verbal communication helps to clarify misunderstanding and avoid possible communication barriers.

Non-verbal communication is not just body language, gestures or facial expressions as many people mistakenly think.

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Body language is a powerful non-verbal communication tool, allowing you to decode subtle messages and even spot a liar. However, before you learn how to do this, I want you to ask yourself one question – why would you want to stop a liar? They say that with great power comes great responsibility. Mastering the art of body language is a...

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Before looking for ways to become smarter, we should probably take a moment and reflect on what “being smart” actually mean to us? We frequently use phrases as “book smart”, "life smart”, and “street smart”. Then there is “social intelligence”, “emotional intelligence”, and “IQ”. These are very different types of intelligence and it is up to YOU to decide which...

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transform fear of public speakingLast week I was dragged on the stage to talk in front of 200 people. Gulp… It actually started pretty innocent – I was invited to my friends’ American – Italian wedding in Santa Barbara.

The wedding ceremony, held in one of the oldest Franciscan churches of California, was perfect and the bride was, without a doubt, the happiest and the most beautiful girl in the world.

Before the wedding ceremony, I might have mentioned that if the bride and the groom need my help with anything I am willing to give a hand.

Long time ago I’ve read in one very wise book an advice that said, “Never offer help just to be nice and never get frustrated if people will take you up on that offer.”

Probably I should have been more specific, when I offered to help, because the next thing I knew I was on the stage with a mike in my hand surrounded by 3 photographers, 2 camera men and over 200 people who were waiting for me to translate guests’ speeches from English to Italian.

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